Shipping
We currently ship within the UK only. Each frame is hand-finished to order, which means dispatch can take 2–3 working days. Once your order has left us, delivery is usually 1–2 working days via tracked courier. You’ll receive a confirmation email with tracking details as soon as your frame is on its way.
Returns
Because each frame is made to order with your chosen photograph, we’re unable to accept returns or exchanges if you change your mind. If your order arrives damaged or faulty, please contact us within 7 days of delivery and we’ll arrange a replacement or full refund.
FAQs
DO YOU OFFER CUSTOM SIZES OR STYLES?
Right now we’re focused on doing one frame, the 001, as well as we possibly can. More styles and sizes are planned for the future, but for now we’re keeping it simple.
What is the return policy?
As each frame is made to order with your chosen photograph, we’re unable to accept returns or exchanges. If your order arrives damaged, we’ll of course replace it - just get in touch with photos of the issue.
Do you ship internationally?
At the moment, we only ship within the UK. We hope to offer international delivery in the future.
When will I get my order?
Each order is hand-finished, which takes a little time. We usually dispatch within 2–3 working days, so most frames arrive within about a week.
Where are your products manufactured?
All our frames are designed, sourced, and assembled in the UK, working closely with skilled British manufacturers.
How much does shipping cost?
We offer straightforward, flat-rate shipping within the UK. The cost is added at checkout, and your frame will arrive carefully packaged and ready to hang.